Questions We Get

No, but if you own any, bring them. Reading the sole tape on the clubs you have been playing is the single most informative twenty minutes of the session, because it shows what you have been compensating for. If you genuinely have nothing, we start from the static measurements and work forward, which takes a little longer.

You are not, though the honest answer depends on what you book. A geometry check on a starter set is worth doing and cheap. A full component fitting is usually premature, because your delivery will change substantially over the next two seasons and the sheet would need rewriting. We will tell you which side of that line you are on before taking the booking.

Two ways. First, the order of operations: we settle ground contact and length before any component is compared, where most retail fittings begin with heads and shafts and treat geometry as an afterthought. Second, nobody here has a sales target. A session that ends with you keeping your existing clubs is a normal outcome, not a failure.

Roughly one visit in six ends that way. It is the only claim on this site we can put a number to, and we watch it because a shop that never says this has stopped being independent in practice regardless of what it says on the wall.

No. There is no rack and no wall of boxes. We hold loose heads, untrimmed shafts, grips and small parts, and a club gets built after your sheet exists. That means you cannot walk out with something today, which is a real drawback and we say so plainly when it matters.

Five to nine business days in normal conditions, longer if a component has to come from a supplier that is out of stock. We give you a date when you order and we call if it moves. Repairs dropped off on a Monday are usually done within two business days.

You still leave with a printed build sheet listing every specification measured and recommended, and a copy stays on file here indefinitely. Plenty of players take that sheet elsewhere and have the work done by somebody cheaper. That is fine and it happens regularly. If you do order a build from us, the fee comes off the total in full.

From about six, though what happens at six is sizing rather than fitting. Below roughly eleven the work is length, grip diameter and total mass, and the goal is a club light enough to be swung properly. Component selection starts to matter later. We build a revisit schedule into the session because a growing player needs re-measuring every eight to fourteen months.

Frequently, and usually more cheaply than people expect. Grip compound, grip diameter and total club mass are the three levers, in roughly that order of cost. Lighter shafts help but they are the expensive answer, so we try the other two first and measure whether they were enough before spending your money on the third.

Yes, as a referee rather than a judge. It runs through the whole session and we read the pattern rather than any single number. At four thousand feet the carry figures read generously, so a distance readout taken here means very little on its own and we do not quote them at players.

Yes, and it is one of the more common jobs on the bench. Bring them in. We measure what actually arrived rather than what the listing claimed, and stock specification tolerances are wider than most buyers assume. Bending, extending, shortening and regripping are all charged at the labour rates on the rates page.

Usually it does not matter, because we are measuring tendencies rather than best-case performance and a mediocre ball-striking day still produces a readable pattern. If it becomes genuinely unworkable we stop, charge nothing and rebook you. That happens a handful of times a year and nobody has ever been made to feel awkward about it.

Sometimes, and we say so when we think it. If your dispersion is wide because your path is unsettled rather than because your geometry is wrong, equipment will chase a moving target. Several local instructors send us players for a geometry check before starting work, which is the sensible order.

No. Requesting a booking costs nothing and no card details are taken in advance. A build requires fifty percent down when the components are ordered. Rebooking is free with a day of notice.

We rebuild it at our cost. Every club we make is re-measured against your sheet before you collect it, so this should be caught here rather than by you. It has happened four times since the shop opened and each one was corrected before it left the building.

Once a season for anyone playing regularly on firm Utah turf, and sooner after a swing change, an injury, a significant weight change, or a growth spurt in a junior. Lie angle drifts quietly with use, particularly in cast heads that have been bent before, and a degree of drift is easy to live with and hard to notice.